The Office of Supportive Services and the Student Support Services Staff
Student Support Services program participants together with students in the Arthur O. Eve Higher Education Opportunity Program (HEOP) share space in the Office of Supportive Services. OSS is a diverse, proactive and responsive community. We all work hard to assist students with their aspirations and dreams. With the support of a full need financial aid package, tutorial assistance, academic support, mentoring opportunities, financial literacy, and professional development we offer our students a tremendous opportunity to successfully complete a Bachelor’s Degree Program and transition into a graduate or professional degree program, or into the world of work.
Student Support Services Staff
Director, Student Support Services
(Photo by Carmen Jamile Ramirez)
The SSS staff represents many years of higher education experience. Each staff member holds a master’s degree and has presented at regional and national conferences on issues related to advising and working with underrepresented students. Our goal is to support your goals. We are here to provide advice and strategies to achieve success. We recognize each student is unique and our approaches are not designed as “one size fits all” advising. While our counseling styles vary, we all engage in what is called “intrusive” advising. We focus on the relationship that we form with each student and we seek a deep level of understanding – it’s not enough for a student to tell us that they study, we want to know what study techniques are used, when they study and how they prioritize their studies. As we work with a diverse student population we are sensitive to issues of diversity and identity development – we work to build relationships with our students that are respectful and caring. Finally we also understand that college students are experiencing a great deal of change and adjustment so our approaches are framed developmentally (the sort of transitions facing a first year student are different than those facing a junior or senior).
Members of the SSS team have professional affiliations with the Council for Opportunity in Education (COE), the Association for Equality and Excellence in Education, Inc. (AEEE), the National Academic Advising Association (NACADA) and the American Counseling Association (ACA).